Providers sometimes used aggressive sales tactics and failed to provide full information to customers about policy exclusions.

A common failure was to verify that the purchaser of PPI was eligible at the time of purchase, because of their age or their self employed status, resulting in null and void policies at the very outset.

Another was taking the premium in one payment, rather than instalments, without explaining that there were no refunds for early cancellation of the policy or early repayment of a loan.

If your insurance was mis-sold then you can seek compensation.

Our highly skilled, specialist team will investigate your claim and provide you with the best service at no cost to you until your case has been settled.

No we don’t, but it does help to speed things up. We can write to your lender and use the law provided by the Data Protection Act to force them to inform us of all the PPI charges they’ve made on your account. Companies are usually pretty slow in responding to these requests however so if you do still have your statements then send them in as you’ll get your money back sooner.

You can claim back mis-sold PPI costs plus interest for the last six years. Of course, we figure this all out for you.

The table below illustrates the typical cost of PPI within commonplace types of loan:

The simple answer to this is that, yes you can. Be aware though that it can be time-consuming and some claimants find the process intimidating. If you use our service all the work is done for you!

This very much depends on how long the loan or credit-card companies take to respond to us. Eight to twelve weeks is typical but it can take longer.

We charge you 20% of the money reclaimed + VAT, which equates to 23.5%, subject to a minimum fee of £50 + VAT. We don’t charge you a penny up-front and of course if we don’t win your case, there is absolutely nothing to pay.